Courier job description template

Couriers handle same-day, time-sensitive pickups and drop-offs, such as legal documents, medical specimens, parts and packages, usually in their own vehicle. A good courier post explains the kinds of items they'll carry, whether they're an employee or independent contractor, and how runs are dispatched and paid.

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Courier

Contract
Your Company is looking for dependable couriers to handle same-day deliveries for businesses around town. You'll pick up and drop off documents, packages and other time-sensitive items, using our dispatch app to receive runs and confirm deliveries. This is an independent contractor role, so you'll use your own vehicle and choose the days you're available. If you know the area and like being someone clients can count on, let's talk.

What you’ll do

  • Accept runs through our dispatch app and confirm pickup and delivery times
  • Pick up items from clients and verify counts, labels and special instructions
  • Deliver time-sensitive documents and packages directly to the right person or department
  • Capture signatures, photos or scans as proof of delivery for every stop
  • Follow chain-of-custody and privacy procedures for legal, medical or confidential items
  • Plan efficient routes when carrying several runs at once
  • Keep packages secure, dry and at the right temperature when required
  • Tell dispatch right away about delays, address problems or refused deliveries

What we’re looking for

  • Valid driver's license with an acceptable driving record
  • Reliable car, SUV or van with current registration and insurance that meets our coverage requirements
  • A smartphone with a data plan for our dispatch app and navigation
  • Able to carry packages up to 40 lbs, including up stairs and through office buildings
  • A strong sense of urgency and close attention to delivery instructions

Nice to have

  • Prior courier, rideshare delivery or route experience
  • Experience handling lab specimens, prescriptions or court filings
  • A cargo van or larger vehicle for bigger loads
  • Bloodborne pathogens training for medical runs

Schedule

Most runs come in during weekday business hours, with some early morning, evening and rush requests. Let us know which days and times you can take runs.

What we offer

  • Choose the days and times you're available
  • Weekly pay for completed runs
  • Steady work from established local business clients
  • Extra pay for rush and after-hours runs

Add your pay, location and schedule when you post. Jobs that show pay get noticeably more applicants.

Screening questions for a courier

Ask these on the application form to sort applicants quickly. They’re added automatically when you post this template.

  • Do you have a valid driver's license, a reliable vehicle and current auto insurance?Yes / No · required
  • What kind of vehicle would you use for deliveries?Short answer · required
  • Tell us about any courier, delivery or rideshare driving you've done.Paragraph

Courier interview questions

  1. A client hands you a sealed specimen bag, and the receiving lab is closed when you arrive. What do you do?
  2. How do you decide the order of stops when you're carrying four urgent runs at once?
  3. Tell me about a delivery that went wrong. How did you fix it?
  4. How do you make sure a confidential document reaches the right person?
  5. What would you do if traffic means you'll miss a promised delivery time?
  6. Which parts of town do you know best, and how do you handle areas you don't know?
  7. How do you keep your vehicle ready so you can take runs on short notice?

Tips for hiring a courier

  • Decide up front whether couriers will be employees or independent contractors, and check federal and state rules. Misclassifying workers can lead to back taxes and penalties.
  • Ask for proof of license, registration and insurance, and with written consent, review a motor vehicle record before assigning runs.
  • Start new couriers on a few routine runs so you can see how they communicate before giving them medical or legal work.
  • Look among local rideshare and food-delivery drivers, who already know the streets and are used to working from an app.