Tow Truck Driver job description template
Tow truck drivers respond to breakdowns, accidents and impounds, often on the side of a busy road and at all hours. A good post says what trucks you run (flatbed, wheel-lift or heavy-duty), whether a CDL is needed, how the on-call rotation works and whether you handle police, motor club or private-property calls.
Tow Truck Driver
Full-timeYour Company is hiring a tow truck driver to help stranded drivers and get vehicles where they need to go safely. You'll handle tows, roadside service and accident scenes, often meeting people on one of their worst days. We'll train you on our trucks and procedures, and we look for drivers who stay calm, work safely around traffic and treat every customer with respect.
What you’ll do
- Respond to dispatched calls for tows, roadside assistance and accident recovery
- Load and secure vehicles on a flatbed or wheel-lift truck using straps, chains and dollies
- Provide roadside service such as jump-starts, tire changes, lockouts and fuel delivery
- Set out cones, flares and warning lights to protect yourself and others at roadside scenes
- Clear debris and work alongside police and first responders at accident scenes
- Photograph each vehicle's condition before hooking up, and inspect your truck daily
- Complete invoices, collect payment and get signatures for each call
- Take on-call shifts, including nights, weekends and holidays, on a rotating basis
What we’re looking for
- Valid driver's license and a driving record that qualifies under our insurance policy
- CDL and DOT medical card, if required for the truck you'll drive
- Able to work outdoors in all weather and handle chains, dollies and equipment up to 50 lbs
- Able to take rotating on-call shifts and respond within our required time
- Calm, courteous manner with stressed customers and first responders
Nice to have
- Previous towing, roadside assistance or auto repair experience
- WreckMaster or TRAA driver certification
- Traffic Incident Management (TIM) responder training
- Experience operating a heavy-duty wrecker or rotator
Schedule
Full-time with rotating day, night and weekend shifts, plus on-call coverage. We'll go over the rotation during your interview.
What we offer
- Commission on tows in addition to base pay
- Take-home truck during on-call shifts, where approved
- Paid training and certification courses
- Health insurance for full-time drivers
- Paid time off
Add your pay, location and schedule when you post. Jobs that show pay get noticeably more applicants.
Tow Truck Driver our company is hiring a tow truck driver to help stranded drivers and get vehicles where they need to go safely. You'll handle tows, roadside service and accident scenes, often meeting people on one of their worst days. We'll train you on our trucks and procedures, and we look for drivers who stay calm, work safely around traffic and treat every customer with respect. What you’ll do • Respond to dispatched calls for tows, roadside assistance and accident recovery • Load and secure vehicles on a flatbed or wheel-lift truck using straps, chains and dollies • Provide roadside service such as jump-starts, tire changes, lockouts and fuel delivery • Set out cones, flares and warning lights to protect yourself and others at roadside scenes • Clear debris and work alongside police and first responders at accident scenes • Photograph each vehicle's condition before hooking up, and inspect your truck daily • Complete invoices, collect payment and get signatures for each call • Take on-call shifts, including nights, weekends and holidays, on a rotating basis What we’re looking for • Valid driver's license and a driving record that qualifies under our insurance policy • CDL and DOT medical card, if required for the truck you'll drive • Able to work outdoors in all weather and handle chains, dollies and equipment up to 50 lbs • Able to take rotating on-call shifts and respond within our required time • Calm, courteous manner with stressed customers and first responders Nice to have • Previous towing, roadside assistance or auto repair experience • WreckMaster or TRAA driver certification • Traffic Incident Management (TIM) responder training • Experience operating a heavy-duty wrecker or rotator Schedule Full-time with rotating day, night and weekend shifts, plus on-call coverage. We'll go over the rotation during your interview. What we offer • Commission on tows in addition to base pay • Take-home truck during on-call shifts, where approved • Paid training and certification courses • Health insurance for full-time drivers • Paid time off
Screening questions for a tow truck driver
Ask these on the application form to sort applicants quickly. They’re added automatically when you post this template.
- Do you have a valid driver's license and a safe driving record we can check with your consent?Yes / No · required
- Are you able to take night, weekend and holiday on-call shifts on a rotating basis?Yes / No · required
- Describe any towing, roadside assistance or recovery experience you have.Paragraph
Tow Truck Driver interview questions
- Walk me through how you'd set up a safe work area on a highway shoulder at night.
- How would you tow an all-wheel-drive vehicle, and why?
- A customer is upset about the cost of the tow while you're still at the scene. How do you handle it?
- Tell me about a time you had to stay calm in a stressful situation.
- What do you check on your truck and equipment before your shift?
- How do you document a vehicle's condition before you hook it up, and why does it matter?
- How would on-call nights and holidays fit with your other commitments?
Tips for hiring a tow truck driver
- Confirm with your commercial auto insurer that a candidate qualifies, using their motor vehicle record pulled with written consent, before they drive a truck.
- Do a supervised practical test in your yard: have them load and secure a vehicle on your flatbed or wheel-lift.
- Spell out the on-call rotation and how calls are paid in the post. Unclear on-call expectations are a common reason new drivers leave.
- Check local rules before you hire, since some cities and states require tow operator permits or background checks for drivers.