Night Auditor job description template

Night auditors run the hotel front desk overnight: checking in late arrivals, answering calls, keeping guests safe and closing out the day's accounts. The audit itself means posting room charges, balancing payments and running end-of-day reports in your property management system. A good post says which nights the role covers, whether the auditor works alone and what else is expected, such as breakfast setup.

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Night Auditor

Full-time
Your Company is hiring a night auditor to keep our front desk running overnight. You'll check in late guests, answer calls, handle requests and keep an eye on the property, then close out the day by posting charges, balancing payments and running reports. It's a quieter shift, but you'll often be the only staff member on site, so we need someone dependable, accurate and calm. Front desk or bookkeeping experience helps, and we'll train you on our systems.

What you’ll do

  • Check in late arrivals, handle walk-ins and process no-shows according to our policies
  • Run the night audit in our property management system, posting room and tax charges and closing the day
  • Balance cash, card and direct-bill payments, and track down any discrepancies
  • Prepare daily occupancy, revenue and arrivals reports for the morning manager
  • Answer phones, set wake-up calls and respond to guest requests overnight
  • Walk the property on a set schedule, check doors and report safety or noise issues
  • Set up the breakfast area and coffee service before early guests come down
  • Write clear shift notes so the morning team knows what happened overnight

What we’re looking for

  • Available for overnight shifts, including weekends and holidays
  • Comfortable with numbers, balancing payments and finding errors
  • Calm and confident working alone and handling the unexpected
  • Friendly, professional manner with guests at any hour
  • Comfortable with computers and quick to learn hotel software

Nice to have

  • Hotel front desk or night audit experience
  • Experience with a property management system such as Opera, Cloudbeds or WebRezPro
  • Bookkeeping or cash office experience

Schedule

Full-time overnight shifts, typically from late evening until early morning, five nights a week, including weekends and holidays. We keep your nights consistent so you can plan your sleep.

What we offer

  • Shift differential for overnight hours
  • Paid training on our property management system and audit process
  • Discounted room nights at our property
  • Paid time off and holiday pay

Add your pay, location and schedule when you post. Jobs that show pay get noticeably more applicants.

Screening questions for a night auditor

Ask these on the application form to sort applicants quickly. They’re added automatically when you post this template.

  • Are you available to work overnight shifts, including weekends?Yes / No · required
  • What front desk, cashier or bookkeeping experience do you have?Short answer · required
  • Describe a time you found and fixed an error in money or records.Paragraph

Night Auditor interview questions

  1. Walk me through the steps of a night audit you've done, or how you'd go about learning one.
  2. Your payments don't balance at the end of the audit. How do you find the problem?
  3. Someone without a room key asks you to let them into a room. What do you do?
  4. How do you stay alert and productive during a quiet overnight shift?
  5. How would you handle a fire alarm or a medical emergency while you're the only person working?
  6. What do you include in your shift notes for the morning team?
  7. Have you worked overnight shifts before? How did you adjust?

Tips for hiring a night auditor

  • Give finalists a short exercise: reconcile a sample shift's payments with one planted mistake. Accuracy is the heart of this job.
  • Explain your safety setup in the interview, such as cameras, a locked lobby door after a set hour and who to call for help. It matters to anyone who'll be alone overnight.
  • Look for people who prefer nights, such as those with daytime classes, caregiving or a second job. A steady night auditor is worth keeping.
  • Train new auditors alongside your current one for several nights before they work alone.